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The SoAtomic Playbook

Our methods, written down.

The Playbook is the reference that defines how SoAtomic operates. It is the standard we work to, and the reason clients know what to expect from us.

Inside the Playbook

The SoAtomic Playbook explains how we screen environments, implement solutions, update documentation, and provide support. Rather than relying on unwritten rules, the Playbook defines the standards that guide every client engagement.

Whether you are considering your first Screen assessment or have worked with us for years, the Playbook provides a clear picture of how we look after your technology.

Rules of Stewardship

SoAtomic Rules.

A short set of rules that shape our work. These are the constraints we operate within.

Rule 01

Clients own their setups.

Rule 02

Documentation is a required deliverable.

Rule 03

Simplify before adding software.

Rule 04

Measure and assess before changing.

Rule 05

Explain technology in plain language.

Rule 06

Leave systems stable and quiet.

Rule 07

Simple setups beat complex custom tools.

Rule 08

Security begins with good habits.

Rule 09

Accessibility is a requirement, not an upgrade.

Trust & Ownership

No hostage situations.

What every client receives, stated plainly.

Client retains ownership of their website & hosting.
Client retains ownership of their domain registration.
Client retains ownership of their google workspace.
Client retains ownership of their cloudflare account.
Client retains ownership of their subscriptions & licenses.
Client retains ownership of their technical documentation.

SoAtomic never holds client accounts hostage and never relies on proprietary code to keep you dependent. Any other capable technology advisor can pick up directly from the documentation we compile.

Process

Screen → Solutions → Support.

Three connected stages describe how we manage your technology environment.

01
Screen

A transparent assessment of one area of technology ($250 flat rate) to compile findings, verify ownership, and provide a clear roadmap.

02
Solutions

Fixed-price outcomes built from $500 Atomic Actions, categorized into Remedy (fixing issues) and Boost (improvements).

03
Support

Ongoing technology stewardship, monitoring, patching, and operational administration to keep your systems quiet.

Ready to look at the playbook in practice?

Every engagement starts with a Screen. You receive a written document of your setup and recommended priorities, with no obligation to continue.